Frequently Asked Questions


Blue Sky and you - we're here to help

We're here to answer all your questions


Don’t tell anyone, but we secretly love questions.  They simply show you care and are interested in discovering more about Blue Sky Photography and what we do.

To help you, find answers to frequently asked questions below. If your question isn’t listed, simply call the studio on 0131 447 1100 or email hello@blueskyphotography.co.uk and we’ll get right on it.

Family photography frequently asked questions

What should we wear for a family shoot?

Wear clothes you feel yourself in, but also clothes that make you feel good (best to leave the cardi with the holes at home and bring the little jacket/blouse that makes you feel amazing).

Co-ordinating with the rest of your family is a must.

We’ll ask you whether you prefer a lighter or darker background for your photographs and then we can help from there. Click here for our Style Guide.

You’re always welcome to bring a couple of options as we have plenty of space to change if needs be at our studio.

How long should we allow for a studio portrait session?

We would always say to allow around 45 minutes to an hour. We realise young children may have limited concentration so we are used to working fast.

However, where the family group is larger, or kids take longer to warm up we are also adaptable to change the pace so you never feel rushed.

I hate having my photograph taken, will it show?

Our job as photographers is to help you relax and be yourselves. Few of our clients come in saying they love having their photograph taken, but the wonderful thing is they leave having thoroughly enjoyed the whole Blue Sky experience.

That makes us very happy as that means we’ve done our job well.

Read for yourself some of the reviews clients have said about Blue Sky Photography over on Google.

We don't feel very photogenic as a family, how can you help?

We believe everyone is photogenic.

Our skill, expertise and down-to-earth approach will totally put you at ease. Combined with our simple posing, our knowledge of lighting and beautiful studio space we’ve all the right ingredients to help make you feel a million dollars on a family shoot.

Do you ‘airbrush’ or Photoshop the photographs?

When people ask about ‘airbrushing’ they’re often asking about Photoshop. And the answer is yes we do fully edit all of your images.

We prefer to call it polishing. For us that means getting the colour tones perfect and removing any unwanted baby drool.

For you it means you won’t actually notice; you’ll just think you look fab.

What if the children mis-behave?

Trust us we’re very used to kids (of all ages and temperaments). We have more than a few tricks up our sleeves and we find where the parents relax the kids tend to relax more too.

Oh and our main piece of advice? Never say “smile”.

Is there an ideal age for photographing babies?

For newborn photographs you ideally want to capture baby within the first couple of weeks of baby’s life when they are brand new.

For all other shoots we are happy to go with the age and stage of your family and there is never ideal as each stage is special.

The Blue Sky Baby Club is the ideal way to capture all the important first year milestones (usually at four, eight and twelve months) in one beautiful folio. Find out more about Blue Sky Babies Club. 

How do I see the photographs after the photo shoot?

After your photo shoot, we’ll arrange a time with you that suits to come back and  view your collection on the big screen in our lounge. This session is included in your studio fee and really matters to us so we can help you select the right products after your shoot.

We’ll chat to you in advance about the ideas you have you like so you can start to imagine. We promise this is not a pushy, pressure sales meeting as for us we are simply helping you make the most of your photographs in the style, and the budget, that suits you and your family.

How much will I need to invest for a family shoot?

The answer is it depends family to family. Our family shoots are £135 which includes your studio session, viewing consultation and an art deskframe of your choice from the shoot.

We promise no hard sell – we offer a range of products for you to purchase at the time of your viewing at all price points;  professionally printed photographs (starting from £45), custom framed wall art (starting from £195) and digital bundles with copyright (starting from £400).

 

Do I get access to the digital images?

We know that clients want to have the images in digital format so we have created a couple of options for this.

You are welcome to purchase digital images with copyright (allowing you the files at full high res to print and share as you’d like). These are available in bundles of 5 and start at £400. They are great for images you want multiple copies of and can work well for our large family groups.

If you choose to invest in wall art as many families do (beautiful fully finished products of your favourite images) we can include our lovely mobile app, which gives you access to your favourite images on your phone all of the time.

It’s basically the best of both worlds. Art for the wall and digital images on your phone to share and enjoy on the go.

What if I don’t like the photographs?

Our aim is that you love your photographs. And if you don’t? Well we’ll happily do another shoot on us so that you do.

But if we’re honest the challenge is more likely to be picking your favourites.

What is your cancellation policy?

We realise that you can’t always plan for every eventuality (especially when it comes to kids) but we respectfully ask that you give us as much notice as possible if you need to change your appointment.

Wherever possible we will work with you to re-schedule rather than refund, but where this is not possible our cancellation fee is on a sliding scale in relation to how much notice is given.

When it comes to seasonal shoots we are often unable to re-schedule due to the time sensitive nature of these shoots.

I'm interested in booking a portrait shoot. How far in advance do I need to book?

If you’ve a particular date in mind (especially a weekend slot) it’s best to give us as much notice as possible.

We’ll always work with you to find the best fit of day and date – remember around key events  (such as Christmas and Mother’s Day) our availability often goes well in advance so plan ahead when you can.

Can I purchase a gift voucher for a friend and let them decide how they want to use it?

Absolutely. We have a range of different gift vouchers available, either specific to a family shoot, studio experience or a monetary amount. They are available to purchase online.